Ruxandra Georgescu

Professional Highlights:rux 4pe3

  • Telus International Europe: Learning and Development Manager
  • AMOMA: Training Specialist
  • Romconsult Training: Trainer
  • AdVenture Advertising: Traffic & Procedures Manager
  • 2Parale Afiliere – Leo Burnett Group: Manager Operatiuni
  • ro – Manager Operatiuni Clienti
  • VODAFONE Romania: Written Complaints Specialist

Training & Business expertise:

  • 6 years experience in training delivery,
  • 9 years+ experience in Customer Care & Loyalty for telecommunications consumer and business market 
  • 4 years+ experience in Customer Care middle&top management of Customer Operations: Customer Complaints, Call Centers, Loyalty, Telesales in online retail and e-commerce
  • over 1000 participants, largest group: 50 people,
  • over 50 coaching sessions

Training Curricula:

  • Business soft skills
  • Customer Experience curricula
  • Management and Leadership curricula

Training delivered for:

  • Telus International, AMOMA, Apa Nova, Garanti Bank, Libra BANK
  • Selir – Galati, Servier Romania, 2Parale Afiliere – Leo Burnett Group